Illawarra Services Information

Complete Guide to Services
Child and Family / Parenting

Catholic Care Children’s Contact Service

Phone: (02) 4254 9339
Eligibility: Commitment from both parents, ability for the non residential parent to parent their children.
Service: Provides two hour supervised contact sessions for non residential parents to parent their children.
Website: www.catholiccare.dow.org.au

Catholic Care Wollongong

Location: Auburn St Wollongong
Phone: (02) 4227 1122
Services: Catholic Care Wollongong provides a variety of support options to local families including the well-known parenting course 123 Magic & Emotion Coaching. Many other parenting and post separation courses run throughout the year. Catholic Care also offers relationship counselling and individual counselling.
Website: www.catholiccare.woll.catholic.org.au

Kids’ Cottage

Location: Belfast Ave Warilla
Phone: (02) 4297 1022 Monday to Friday 8am-4.30pm
Services: Early Childhood Clinic, physiotherapy, speech pathology, occupational therapy, hearing tests, psychology and social work services. Referrals accepted from doctors, school, counsellors early childhood health nurse or parent. Website: www.islhd.health.nsw.gov.au

Kids Helpline

Phone: 1800 551 800
Services: 24 hour, seven days a week telephone and email counselling for children and young people. Web Counselling. Monday to Friday 3pm-9pm and Saturday 10am-4pm. Free counselling for children aged 5-18 years, confidential.
Website: www.kidshelpline.com.au

Parent Line

Phone: 1300 1300 52
Services: Open 9 am -9 pm Monday – Friday and 4 pm – 9 pm Saturday and Sunday (closed public holidays).
Confidential telephone counselling service aimed at providing professional counselling and support for parents and all who have the care of children.

Website: www.parentline.org.au

Tresilian

Phone: 1800 637 357
Services: 24 hour, seven days a week, parent information and counselling line. Immediate advice on settling your baby, bottle and breast feeding, introducing solids, baby’s routine, relationship issues, anxiety and depression, toddler and preschooler management, your new role as a mum or dad.
Website: www.tresillian.net

Family Services Illawarra

Location: Suites 3-8, Level 1,151 Tongarra Rd , Albion Park, NSW 2527
Phone: (02) 4256 7333
Eligibility: Families with children aged under 18, priority is given to those with children under 8. Families residing in the Kiama, Wollongong and Shellharbour Local Government Areas.
Services: In home support visits, advocacy, referral to other services, group work (self esteem, anger management, safety in domestic violence, children witnessing domestic violence, parenting programs, social support and playgroups).
Website: www.fsi.org.au

Illawarra Family Referral Service

Phone: 1800 663 863
Eligibility: Vulnerable children, young people and families.
Services: Facilitate and improve access to services for vulnerable and disadvantaged children and families by providing appropriate information, support and advocacy provide telephone and face-to-face services in community locations and clients’ homes.
Website: www.barnardos.org.au

Barnardos

Location: Greene St Warrawong
Phone: (02) 4275 8575
Eligibility: Each program has different eligibility. Contact Barnardos for more information.
Services: 14 programs operate from the South Coast centre and its outreach sites, ranging from universal place based programs such as HIPPY through to several early intervention services, community development programs, intensive services for families and children with complex needs, and TFC (out of home care).
Website: www.barnardos.org.au

Caresouth

Location: 2 Matilda Way Berkeley
Phone: (02) 4225 7588
Eligibility: Each program has different eligibility criteria. Contact Caresouth for more information.
Services: Caresouth operates programs such as Aunties & Uncles (a respite service), Disability Services, Youth Support Services, Brighter Futures (an early intervention program), Family Connections and a Mentoring program.
Website: www.caresouth.org.au

Tongarra Rd Family Cottage

Location: Within Albion Park Rail Public School, Tongarra Rd
Phone: (02) 4256 4219
Services: Offers parenting programs, breastfeeding support.

Culturally and Linguistic Diverse

 

Newly Arrived Youth Support Service (NAYSS)

Location: 17 Staff St Wollongong
Phone: (02) 4228 0388, Monday to Friday 10am to 5pm
Eligibility: 12-21 years, who have arrived in Australia in the last 5 years. Priority to those who have arrived on humanitarian and family visas.
Services: family reconciliation and restoration, support to stabilise living, counselling, crisis intervention, practical support
Website: www.syfs.org.au

Community Options Illawarra Inc.

Location: 35 Stewart St Wollongong
Phone: (02) 4229 3611
Eligibility: CALD residents from the Wollongong, Shellharbour, Kiama and Shoalhaven Local Government Areas. Referral can be made by other agencies or self referral.
Services: Support for frail aged, people with disabilities and their carers. Comprehensive assessment, information, referral to other services, case management, service coordination and other services.
Website: www.coi.org.au

Illawarra Multicultural Services

Location: 17 Auburn St Wollongong
Phone: (02) 4229 6855
Services: Information and referral for newly arrived migrants, humanitarian entrant and refugees, support groups, cultural events, supported playgroups, intensive family support and assistance in accessing other services.
Website: www.ims.org.au

Multicultural Communities Council of the Illawarra

Location: 117 Corrimal St Wollongong
Phone: (02) 4229 7566
Services: Empowers, supports and advocates for diverse communities and enriches the cultural experiences of living in a multicultural society. Provides services to CALD youth and elderly. Also have programs for other people of CALD backgrounds.
Website: www.mcci.org.au

Drug, Alcohol and Gambling

The Watershed

Phone: (02) 4272 3000
Eligibility: Telephone for admission in vacancy, three forms of ID required and cost is % of Centrelink benefit.
Services:Detoxification with 24 hour support, Rehabilitation in a 4 week program, medical needs when pre advised, bailed and MERIT clients accepted on prior arrangement, after care is available.
Website: watershed.org.au

Illawarra Shoalhaven Local Health District Drug & Alcohol Service

Location: The Orana Centre, 2 Rawson St Wollongong 2500
Phone: 1300 652 226 or after hours call 1800 422 599
Eligibility: Any person seeking help for themselves or someone else or information regarding problematic drug or alcohol use
Services: Referrals for drug and alcohol problems (including to rehabs), AOD counselling, treatment for opioid use (methadone), group programs, specialist Aboriginal workers, needle/syringe program, health education
Website: www.islhd.health.nsw.gov.au/Drug_and_Alcohol/default.asp

Mission Australia – Creditworthy

Location: Kembla St Wollongong
Phone: (02) 4229 4711, G Line 1800 633 635 (24 hour service)
Services: Budgeting assistance and support, counselling, referral for financial counselling and rehabilitation and other services as required.
Website: www.fcan.com.au

Illawarra Legal Centre

Financial Counselling Advice Line
Location: Greene St Warrawong
Phone: (02) 4276 1939 Telephone Advice Line: Monday 2-4.30pm, Wednesday 9.30am-1pm and 2.00-3.30pm.
Services: Assessment of financial situation, negotiation with people you owe money to (creditors), workshops on credit law, legal action, mortgage relief and bankruptcy.
Website: www.illawarralegalcentre.org.au

Alcoholics Anonymous

Phone: (02) 4285 6788 (Monday to Friday 9am -2pm)
Services: Alcoholics Anonymous is a non-profit fellowship or society of men and women for whom alcohol had become a major problem. AA members are recovery addicts who meet regularly to help each other stay clean. Meetings are all over the Illawarra area, six days a week and various times.
Website: www.aa.org.au

Narcotics Anonymous

Phone: (02) 9565 1453
Services: Narcotics Anonymous is a non-profit fellowship or society of men and women for whom drugs had become a major problem. NA members are recovery addicts who meet regularly to help each other stay clean NA Meetings are in Corrimal, Wollongong and Warilla, six days a week and various times.
Website: www.na.org.au

Kedesh House Rehabilitation program

Phone: (02) 4222 1800
Eligibility: Eligibility is phone assess cost is % of Centrelink payment.
Services: Services are an 8 week program with facilities at Manly and Berkeley offering residential and outpatient support. Kedesh is diagnosis service and also offer aftercare.
Website: www.kedesh.com.au

Triple Care Farm

Phone: (02) 4860 7403
Eligibility: Rehabilitation facility located in Robertson NSW for young people between 16-24 years of age with AOD and Mental Health issues. Program runs for 12 weeks and assists with developing social and living skills. Provides educational opportunities. Must demonstrate commitment to undertake the program.
Website: sd.missionaustralia.com.au

Domestic Violence Services

Wollongong Women’s Information Service

Location: 170 Corrimal St Wollongong
Phone: (02) 4228 1499
Eligibility: Women only service
Services: information & referrals relating to DV, support groups, AVO applications, crisis support, court support and advocacy.
Website: wwis.org.au

Domestic Violence Line

Phone: 1800 65 64 63
Eligibility: If you or someone you know is experiencing domestic violence
Services: Provides telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.
Website: www.community.nsw.gov.au

Staying Home Leaving Violence

Location: Princes Hwy Unanderra
Phone: (02) 4255 5333
Eligibility: Targeted at women aged over 18 years (and their children), who have separated from a violent partner or family member and choose to remain in their own home, or in another home of their choice. Living in Wollongong Local Council Area.
Services: Helps women and children escaping domestic violence to remain safely in their homes. Clients receive support services ranging from practical assistance such as installing security measures in their homes and help with financial, legal and personal problems.
Website: www.fsi.org.au

General Services

Family Relationship Centre

Location: 336 Keira St Wollongong
Phone: (02) 4220 1100 Monday to Friday 9pm-5pm, Saturday 9am-12noon. Booking required for sessions.
Services: Information and referral, individual interviews for separating parents to assist in identifying options, group programs (e.g. parenting after separation), joint dispute resolution sessions. Information and referral is free of charge, some charges apply to sessions.
Website: www.familyrelationships.gov.au

NSW Rape Crisis Centre

Phone: 1800 424 017
Services: 24hour seven days a week state wide telephone and online crisis intervention, support counselling and referral service. Access to information and referral to police, sexual assault counsellors and medical help in cases of recent assault.
Website: www.rapecrisis.com.au

Community Justice Centre

Phone: (02) 4228 0433 or 1800 650 987
Services: Impartial mediation and conflict management services to resolve disputes. Suitable disputes include Neighbours families, business, civil and small claims matters, workplace issues, call to find out if your issue is suitable. Free service.
Website: www.cjc.nsw.gov.au

Victims Services

Phone: 1800 633 063 (24 hours seven days a week)
Services: Victims support line for support, referral and information
Website: www.victimsservices.lawlink.nsw.gov.au

Lifeline

Phone: 13 1114 (24 hours seven days a week)
Services: Telephone counselling and referral
Website: www.lifeline.org.au

Housing

Illawarra Housing Trust

Location: 120 Smith St Wollongong
Phone: (02) 4254 1166 Monday –Friday 9am to 5pm, closed Wednesdays.
Eligibility: Meet Housing NSW income requirements
Services: Processes Housing Applications
Website: www.housingtrust.org.au

Illawarra Tenant Service

Location: Greene St Warrawong
Phone: (02) 4274 3475 or 1800 807 225 (telephone advice Mon, Tues and Fri 9am -1pm and Wed 9am-5pm)
Services: free information, advice and advocacy on starting you tenancy, getting repairs done, falling behind in rent, rental increases, bond claims, landlords, community housing, department of housing, tribunal matters.
Website: www.illawarralegalcentre.org.au

Department of Fair Trading

Location: 43 Burelli St Wollongong
Phone: 1300 135 399
Services: Information regarding tenancy disputes, dispute resolutions hearings, TICA information and advocacy to real estates on behalf of customers with TICA complaints.
Website: www.fairtrading.nsw.gov.au

Housing NSW

Phone: 1800 629 212 (general line)/ Wollongong Office (02) 4224 5744
Services: Tenancy enquiries, Rentstart assistance, application enquiries.
Website: www.housing.nsw.gov.au

Wollongong Emergency Family Housing

Location: 83 Kenny St Wollongong
Phone: (02) 4228 0955
Eligibility: Families. You must contact then every three weeks to confirm you are still seeking accommodation or update changes in circumstances.
Services: Affordable accommodation for women and children for up to four months. Properties may be furnished.

To keep your application active calls MUST be made to the service on a regular basis (every 3 weeks). Failure to do so will result in your name being removed from the list.

Website: www.wefh.org.au

Link 2 Home

Link2Home provides information about local services, assesses what kind of help people need and refers people to appropriate specialist homelessness services, support services, temporary accommodation and other services.

Phone: 1800 152 152 (24 hour line)
Website: www.housing.nsw.gov.au

The Homeless Hub

The Hub is a one stop shop for homelessness. Free access to computers, photocopiers, fax machines and phones for people seeking housing. Support and referrals available.

Location: 305 Crown St Wollongong
Phone: (02) 4244 4121
Website: http://www.wefh.org.au/wollongong-homeless-hub/

Indigenous

Illawarra Aboriginal Medical Services

Location: Dapto – 130 Princes Hwy / Wollongong – 150 Church St
Phone: Dapto (02) 4262 8777 / Wollongong (02) 4229 9495 Monday to Friday 9am-4.30pm call for appointment.
Services: Health care, counselling, referrals, programs, life skills courses. Transport available.
Website: www.illawarraams.com.au

Women’s Legal Services

Women’s Legal Service Indigenous Contact Line
Phone: 1800 639 784 Monday, Tuesday, Thursday and Friday 10.00am-12.30pm and 1.30-4.30pm.
Service: Advice and referral.
Website: www.womenslegalnsw.asn.au/wlsnsw

Illawarra Aboriginal Corporation:

Location: 22 Kenny Street Wollongong
Phone: (02) 4228 1585 Mon – Fri 9am – 5pm
Services: Aged Care Services, Aboriginal Housing, Emergency Relief, Cultural Development. Women’s Craft Group Wednesday 10am – 2pm.
Website: www.absec.org.au

Aboriginal Lands Council

Location: 3 Ellen Street Wollongong
Phone: (02) 4226 3338 Mon – Fri 9am – 5pm.
Services: Social Housing Scheme, Aged Care Facility Primbee, Aboriginal Site work.
Website: www.alc.org.au

Murra Mia – Tenant Advice Service

Location: Unit 1/25 Gregory St Batemans Bay
Phone: (02) 4472 9363, Fax (02) 4472 6487 ,Toll free: 1800 672 185
Services: Information, advice and Advocacy about tenant’s rights. General Tenancy information
Website: nswats.com.au/murra-mia/

Coomaditchie United Aboriginal Corporation

Dedicated to raising the esteem, pride and dignity of young Aboriginal people in their Aboriginal culture and heritage. Provide employment and training for local community members. Artistic projects.

Location: Kemblawarra Community Hall – Kemblawarra
Phone: (02) 4274 7477
Website: www.coomaditchie.org.au

Legal

Illawarra Legal Centre

Location: Greene St Warrawong
Phone: (02) 4276 1939
Services: Information on Centrelink payments and entitlements, explanation of policy and the law, appeals against decisions, useful facts sheets

Legal advice and referral for all areas of law. Representation in child support, maintenance, domestic violence, victim’s compensation, discrimination, unfair dismissal and debt matters. Free divorce classes also available. Interpreter’s available.

Assessment of financial situation, negotiation with people you owe money to (creditors), workshops on credit law, legal action, mortgage relief and bankruptcy.

Website: www.illawarralegalcentre.org.au

Women’s Legal Services

Phone: (02) 9749 5533 or 1800 801 501 Monday, Tuesday, Thursday and Friday 9.30am-12.30pm and 1.30pm-4.30pm.
Service: Advice and referral.
Website: www.womenslegalnsw.asn.au

Legal Aid

Location: 73 Church St Wollongong
Phone: (02) 4228 8299
Eligibility: Income Tested and Merit tested
Services: Criminal Law, Family Law & Civil Law matters
Website: www.legalaid.nsw.gov.au

Women Specific

Wollongong Women’s Information Service

Location: 170 Corrimal St Wollongong
Phone: (02) 4228 1499
Eligibility: provides facilities and offers a safe space for all women. Women only service.
Services: information, support and referral, advocacy, education groups/sessions (such as Positive Relationships), social opportunities, group gardening project.
Website: www.wwis.org.au

Illawarra Women’s Health Centre

Location: Belfast Av Warilla
Phone:  (02) 4255 6800
Eligibility: Women only service
Services: Women’s Health Nurse Clinic, Information support and referral on a wide range of women’s issues, Counselling, Healing therapies – Naturopathy, Homeopathy, Massage, Bowen Therapy, Angelic Reiki, Advocacy, Educative groups / sessions on women’s health issues, Space for women’s groups to meet.

Women’s Health Clinics provide:

  • Pap smears and breast checks
  • Information on contraception
  • Pregnancy testing and counselling
  • Emergency contraception (morning after pill)
  • Information on menopause, sexuality, sexually transmitted infections, HIV/ AIDS
  • Abortion support, counselling and referral
  • Incontinence assessment and treatment via the Pelvic Floor Chair

Website: womenshealthcentre.com.au/illawarra/

General Living needs

Salvation Army

Location: Cnr Ellen St & Kenny St Wollongong
Phone: (02) 4225 1372
Services: General housing needs, clothing, food, Living costs financial aid – (Limited conditions apply). Appointments can also be made for Warilla through this service.

St Vincent De Paul

Phone: Wollongong (02) 4228 9355 / Oak Flats (02) 4256 6266
Services: Food hampers, nappies, furniture, clothing, Financial Aid – (Limited conditions apply)

Anglicare

Location: 152 Keira St Wollongong
Phone: (02) 4229 7911
Services: Financial Aid, Christmas Hampers, Financial aid with bills (conditions apply), food parcels.

Youth Services

Southern Youth and Family Services

Crisis Refuge: (02) 4228 1946 (24 hour referral service)
Eligibility: 14-17 years inclusive, 12-13 years considered where appropriate.
Services: Up to three months accommodation, assessment, advocacy, referral, social/living skill education, mediation, information, family relationship work, crisis intervention.
Website: www.syfs.org.au

Link Inn – Medium Term Accommodation:

Phone: (02) 4227 2786 (9am -11pm referral service)
Eligibility: 15-17 years inclusive, 14 years considered where appropriate.
Services: Accommodation (bedsit), assessment, advocacy, referral, support, social/living skill education, information.

Young Independent People in Housing (Y.I.P.I.H)

Phone: (02) 4225 1380 (M-F 9am -11pm for referrals)
Eligibility: 15-17 years inclusive, 14 years and 18-21 years considered where appropriate. Priority access is offered to young women.
Services: Accommodation (private flats), assessment, social/living skill education, advocacy, referral, support, information.

Independent Housing Project (I.H.P)

Phone: (02) 4228 0130 (M-F 9am to 5pm for referral)
Eligibility: 18-23 years inclusive, 16-17 years considered if appropriate. Young people with children can be accommodated depending on availability.
Services: Accommodation (bedsits, one bedroom flats, three bedroom houses with communal facilities), support, assessment, referral, advocacy, information, mediation, social and living skills property management, employment, education and training support.

Out of Home Care

Phone: (02) 4225 8895 (24 hour referral through Department of Community Services)
Eligibility: 12-17 yeas inclusive with high support needs.
Services: Accommodation (emergency, short term and medium term), assessment, referral, advocacy, education, mediation, support, crisis intervention, social and living skill education, family relationship work, information.

Independent Living Situation Program (I.L.S)

Phone: (02) 4228 4907 (M-F 9am-5pm for referral)
Eligibility: 14-23 years inclusive
Services: Assistance in locating and establishing affordable housing, basic living skill such as budgeting and cooking, advocacy, support, mediation, information, social and living education.

Garden Court/Foyer

Eligibility: 18 – 23 Yrs
Services: Medium to long term housing with outreach support with education, training and pre-employment support.

Headspace Illawarra

Location: Level 1, 85 Smith St Wollongong

Youth health Centre

Phone: (02) 4225 1184
Eligibility: 12-25 years of age
Services: Doctor (Tuesday morning and every second Thursday by appointment), youth workers, counsellors, psychologists, mental health nurse, drug and alcohol workers, family support worker.
Website: www.headspace.org.au

Community Health Clinic for Adolescents in Need (CHAIN)

Location: 1A Denison St Wollongong
Phone: (02) 4226 5816
Eligibility: 12-25 years of age
Services: Breakfast (Monday to Friday from 9am), hot showers, toiletries available, hair cut vouchers, laundry facilities, accommodation referrals, health and education programs, vouchers for prescription, sexual health clinic and info on safe sex, contraception etc. Pregnancy and Health care support, Young mums group. Dental clinic

Access Community Group

Location: 87 Railway St Corrimal
Phone: (02) 4286 5600
Services: Programs aimed at assisting young people to stay at school, or move into other kinds of training or work. The program is run from Helensburgh to Ulludulla and up to the Southern Highlands. A work experience and mentoring program for young people. It runs Wednesday and Thursday in the Illawarra and includes onsite bushcare and career pathway guidance. Young people will gain work experience as well as general living skills.
Website: acg.com.au

Emergency Food Parcels

Bulli Anglican Church

Location: 66 Park Rd, Bulli
Phone: (02) 4284 3021
Hours: Monday to Friday 9.30AM – 2.30PM

St Vincent De Paul

Location: 67 Railway St Corrimal
Phone: (02) 4283 5033

Wollongong Church of Christ

Location: 25 O’Briens Rd Figtree
Phone: (02) 4226 5022
Hours: Wednesday 10AM-12PM

Thirroul Neighbourhood Centre

Location: 352-360 Lawrence Hargrave Dr Thirroul
Phone: (02) 4267 2500
Hours: Monday/Wednesday/Friday 9AM-1PM

Warrawong House of Hope Foodbarn

Location: 6/243 Shellharbour Rd Warrawong
Phone: (02) 4274 3837
Hours: Tuesday and Friday 10AM-3PM

Oak Flats St Vincent De Paul

Location: 41 Central Ave Oak Flats
Phone: (02) 4256 6266
Hours: Monday to Friday 9AM-4PM

Warilla Anglicare

Location: Ground Floor, Old Council Chambers Cnr Shellharbour rd & Lake Entrance Rd Warilla
Phone: (02) 4297 7419
Hours: Tuesday 9.30AM-12.30PM & Thursday 1.30PM- 4PM

Shellharbour City Baptist Church Community Assist

Location: 111 Shellharbour Rd Warilla
Phone: (02) 4297 3667
Hours: Monday/Wednesday/Friday 10AM-3PM

North Kiama Neighbourhood Centre

Location: Meehan Dr Kiama Downs
Phone: (02) 4237 8422
Hours: Monday to Friday

Warrawong St Vincent De Paul

Location: 250 Cowper St Warrawong
Phone: (02) 4274 0642
Hours: Monday/Wednesday/Friday 1PM-2.30PM

The Denny Foundation StreetBeat

Location: Bundaleer Estate Northcliffe Dr Warrawong
Phone: 0412 100 369
Hours: Saturday 5.30PM-8.30PM at Wollongong Youth Centre, Burelli St Wollongong, Thursday 5.30PM-9.30PM

Warrawong Community Centre

Location: 9 Greene St Warrawong
Phone: (02) 4275 1875
Hours: Monday to Friday 9.30AM-1.30PM

Wollongong Anglicare

Location: 152 Keira St Wollongong
Phone: (02) 4229 7911
Hours: Monday to Friday 9AM-1PM then 2PM-5PM

Wollongong Salvation Army

Location: 29 Ellen St Wollongong
Phone: (02) 4225 1372
Hours: Monday to Friday 9.30AM-12PM then 1PM-4.30PM

Wollongong St Vincent De Paul

Location: 336 Crown St Wollongong
Phone: (02) 4228 9355
Hours: Monday to Friday 10AM-2PM

Wesley Community Centre

Location: 116 Crown St Wollongong
Phone: (02) 4229 2117
Hours: Monday to Friday 9AM-1PM

Woonona Salvation Army

Location: Cnr Hillcrest Ave & Luxor St Woonona
Phone: (02) 4284 3114
Hours: Monday/Wednesday/Friday 9.30AM-3PM

Barrack Heights Salvation Army

Location: 238 Shellharbour Rd Barrack Heights
Phone: (02) 4297 6988
Hours: Tuesday /Wednesday /Thursday 9.30AM-12PM

Health Services

Wollongong Hospital

Crown Street Wollongong

Phone: 02 4222 5000

Has 24/7 Emergency Department

Shellharbour Hospital

Madigan Boulevard Shellharbour

Phone: 02 4295 2500

Has 24/7 Emergency Department.

Wollongong Medical Centre

237 – 241 Crown St, Wollongong (Next to Crown Central Shopping Mall)

Phone: 02 4254 2600

Wollongong Medical Centre provides general practice and casualty services for the whole family. Wide range of additional services available. Bulk billing available.

Dapto Medical Centre

Cnr Princes Hwy and Bong Bong Rd Dapto

Phone: 02 4262 4555

Dapto Medical Centre provides general practice and casualty services for the whole family. Wide range of additional services available. Bulk billing available.

Centre Health Complex

Captain Cook Dr, Barrack Heights

Phone: 02 4295 9999

Centre Health Complex provides general practice and casualty services for the whole family. Wide range of additional services available. Bulk billing available.

Wollongong Radio Doctor

Phone: 02 4228 5522

Wollongong Radio Doctor is a Not For Profit co-operative that home visits patients in the evening night, and all weekend for treatment of acute illnesses requiring attention when your general practice is closed. Bulk billed.

After Hours GP Helpline

Phone: Freecall from landline PH: 1800022222 (charges may apply if you call from a mobile.)

If you have an urgent health concern after hours the GP helpline can provide reassurance and practical medical advice. Open 6pm-8am Monday – Friday. 6pm Friday to 8am Saturday. 12noon Saturday to 8am Monday and 24 hours on Public Holidays.

Health People Illawarra

6-10 Princes Hwy Fairy Meadow

Phone: 02 4283 8111

Health People Illawarra provides resources and activities relating to Community Nutrition, Physical Activity, Sexual Health, Tobacco Control and Mental Wellbeing to the Illawarra and Shoalhaven.

ACON Illawarra Branch

47 Kenny St Wollongong

Phone: 02 4226 1163

ACON is a health promotion organisation based in the gay, lesbian, bisexual and transgender communities with a central focus on HIV/AIDS. They provide education, health promotion, care, support and advocacy services to members of those communities, including Indigenous people and injecting drug users, to sex workers, and to all people living with HIV/AIDS.

Illawarra Area Public Dental Line

For Illawarra and Shoalhaven Regions

Phone: 1300 369 651

Must have Medicare Card and Centrelink Card to access services.

Community Health Centres

Community Health Centres Access and Referral Line for all referrals – Phone: 1300 792 755

Call for referrals to Asthma services, counselling, child and family services and Primary Health Nursing.

Bulli Community Health Centre

Hospital Rd, Bulli

Phone: 02 4283 0777

Warilla Community Health Centre

Belfast St Warilla

Phone: 02 4296 4200

Cringila Community Health Centre

32-40 Lake Ave Cringila

Phone: 02 4274 0281

Dapto Community Health Centre

4 Marshall St Dapto

Phone: 02 4261 1466

Helensburgh Community Health Centre

26B Walker St Helensburgh

Phone: 02 4294 4568

Mental Health Services

Mental Health Line (24 hour line) (Community Mental Health)

Phone: 1800 011 511

The Mental Health Line is a 24-hour mental health telephone access service ad connects to local mental health support.

If in a life-threatening situation please call 000 to receive immediate help.

Headspace Illawarra

Level 1, 85 Smith St Wollongong

Phone: 02 4225 1184

Eligibility: 12-25 years of age

Headspace Illawarra has the following services: Doctor (Tuesday morning and every second Thursday by appointment), youth workers, counsellors, psychologists, mental health nurse, drug and alcohol workers, family support worker.

Fernhill Place Mental Health Rehabilitation Service

Cnr Princes Hwy & Douglas Rd, Fairy Meadow

Phone:  02 4285 2140

Individual rehabilitation goal planning, personal growth and development, home and centre based appointments. Pre-vocational and vocational assistance. Information on courses and training. Accessing mainstream services. A range of specialist clinical therapies and interventions and needs based Programs such as; Maintaining wellness, Healthy Lifestyle and metabolic screening, anxiety management. Cognitive remediation and assessment. Specialist Youth mental health Building confidence for work and study.

Eligibility: From 18 to 55 years.   Must have a diagnosed mental health problem and be willing to work on issues that prevent access to mainstream activities. 16-17 yr old entry is negotiable

NEAMI Wollongong

4 Thomas St Wollongong

Phone: 02 4226 3277

NEAMI services: individual outreach, group rehabilitation programs, supported housing and art based programs.

Eligibility: People aged 16 years and over (State and Federal funding requirements will determine eligibility). Live in, or have links to, the Wollongong area. Have a mental illness and require support.

ARAMFI Illawarra (Association of Relatives And Friends of the Mentally Ill)

1 Atchison St Wollongong

Phone: 02 4254 1699

ARAFMI NSW is a community organisation of families’ carers and friends of people living with a mental illness which encourages an active membership from among all of the diverse communities of NSW, which is informed by their experiences and provides support, education and advocacy in order to help them effectively fulfil their caring role.

Northfields Clinic

Building 22 University of Wollongong

Phone: 02 4221 3747

Northfields Clinic has a range of individual or group therapy options available for people of all ages. Our main focus is providing high-quality, affordable psychological services to all of our clients. Groups include Social Phobia, Controlled Drinking, Parenting and Child Anxiety. Psychological Assessments are also available.

Community Health Centres

Access and Referral Line for all referrals Phone: 1300792755

Call for referrals to Asthma services, counselling, child and family services and Primary Health Nursing.

 

 

 

 

 

 

 

 

 

 

 

http://www.islhd.health.nsw.gov.au/Services/Community_Health.asp

 

 

 

 

 

 

 

 

 

 

 

Bulli Community Health Centre

Hospital Rd, Bulli

Phone: 42830777

 

Warilla Community Health Centre

Belfast St Warilla

Phone: 42964200

 

Cringila Community Health Centre

32-40 Lake Ave Cringila

Phone: 42740281

 

Dapto Community Health Centre

4 Marshall St Dapto

Phone: 42611466

 

Helensburgh Community Health Centre

26B Walker St Helensburgh

Phone: 42944568

Mental Health Services

Mental Health Line (24 hour line) (Community Mental Health)

Phone: 1800 011 511

This is a 24-hour mental health telephone access service ad connects to local mental health support.

If in a life-threatening situation please call 000 to receive immediate help.

http://www.health.nsw.gov.au/mhdao/pages/default.aspx

 

Headspace Illawarra

Level 1, 85 Smith St Wollongong

Phone: 02 4225 1184 or www.headspace.org.au

Eligibility: 12-25 years of age

Services: Doctor (Tuesday morning and every second Thursday by appointment), youth workers, counsellors, psychologists, mental health nurse, drug and alcohol workers, family support worker.

 

Fernhill Place Mental Health Rehabilitation Service

Cnr Princes Hwy & Douglas Rd, Fairy Meadow

Phone:  4285 2140

Individual rehabilitation goal planning, personal growth and development, home and centre based appointments. Pre-vocational and vocational assistance. Information on courses and training. Accessing mainstream services. A range of specialist clinical therapies and interventions and needs based Programs such as; Maintaining wellness, Healthy Lifestyle and metabolic screening, anxiety management. Cognitive remediation and assessment. Specialist Youth mental health Building confidence for work and study.

Eligibility: From 18 to 55 years.   Must have a diagnosed mental health problem and be willing to work on issues that prevent access to mainstream activities. 16-17 yr old entry is negotiable

 

NEAMI Wollongong

4 Thomas St Wollongong

Phone: 4226 3277

Services: include individual outreach, group rehabilitation programs, supported housing and art based programs.

Eligibility: People aged 16 years and over (State and Federal funding requirements will determine eligibility). Live in, or have links to, the Wollongong area. Have a mental illness and require support

http://www.neaminational.org.au/

 

ARAMFI Illawarra (Association of Relatives And Friends of the Mentally Ill)

1 Atchison St Wollongong

Phone: 4254 1699

ARAFMI NSW is a community organisation of families’ carers and friends of people living with a mental illness which encourages an active membership from among all of the diverse communities of NSW, which is informed by their experiences and provides support, education and advocacy in order to help them effectively fulfil their caring role.

http://www.arafmi.org/

 

 

Northfields Clinic

Building 22 University of Wollongong

Phone: 4221 3747

A range of individual or group therapy options available for people of all ages. Our main focus is providing high-quality, affordable psychological services to all of our clients. Groups include Social Phobia, Controlled Drinking, Parenting and Child Anxiety. Psychological Assessments are also available.

http://socialsciences.uow.edu.au/psychology/northfields/index.html

Community & Neighbourhood Centres

Please contact the individual centre for services and programs

http://www.wollongong.nsw.gov.au/facilities/communitycentres/pages/default.aspx

 

Thirroul Community Centre & Library

352-358 Lawrence Hargrave Drive, Thirroul

Phone: 42278181

 

Coniston Community Centre

26 Bridge St Coniston

Phone: 0407067343

 

Corrimal Community Centre & Library

15 Short St Corrimal

Phone: 42278180

 

Dapto Ribbonwood Centre

Princes Hwy Dapto

Phone: 42278877

 

Careways Community Centre (inside Dapto Ribbonwood Centre)

Princes Hwy Dapto

Phone: 1300307902

www.careways.org.au

 

Berkeley Community Hall & Senior Citizens Centre

Winnima Way Berkeley

Phone: 42278877

 

Berkeley Neighbourhood Centre

Winnima Way Berkeley

Phone: 42711661

 

Warrawong Community Centre

Greene St Warrawong

Phone: 42278877

 

Bellambi Neighbourhood Centre

Cnr Rothery St & Cawley St Bellambi

Phone: 42853055

 

Bulli Community Centre

328 Princes Hwy Bulli

Phone: 42847006

 

Horsley Community Centre

82 Bong Bong Rd Horsley

Phone: 42621918

 

Port Kembla Community Centre

Cnr Wentworth and Church St Port Kembla

Phone: 42763433

Unanderra Community Centre & Library

Princes Hwy Unanderra

Phone: 42712213

http://ufara.org.au/

 

Warilla North Community Centre

2/6 Hill St Warilla

Phone: 42976595

www.bcs.org.au

 

Warilla Neighbourhood Centre

69 Benaud Cres Warilla

Phone: 42963433

 

Albion Park Rail Neighbourhood Centre

Cnr Ash Ave & Tongarra Rd Albion Park Rail

Phone: 42564404

 

Albion Park Community Centre

Russell St Albion Park

Phone: 42573342

 

Blackbutt Youth Centre

Cygnet Ave Shellharbour City

Phone: 42953520

 

Flinders Child & Family Centre

12-18 Adam Murray Way

Phone: 42976758

 

Lake Illawarra PCYC

Reddall Pde Lake Illawarra

Phone: 42964448

Disability Services

Ageing Disability & Home Care (ADHC)

Phone: 1300 841 566 (Central Intake for Southern NSW)

Ageing, Disability and Home Care (ADHC) is part of the Department of Family and Community Services. ADHC is responsible for providing services and support to: older people with a disability their families and careers.

http://www.adhc.nsw.gov.au/

 

The Disability Trust

100-102 Jardine Street, Fairy Meadow

Phone: 02 4255 8000 or 1300 347 224

The Disability Trust provides a wide range of services to people with disabilities and their families in NSW Australia.

Eligibility may differ depending on services required. Contact for more information

http://www.disabilitytrust.org.au/

 

Interchange Illawarra

81 Kenny Street Wollongong

Phone: (02) 4227 1079

Interchange Illawarra provide a choice of services for people with a disability and their parent/carers. These services are flexible to allow people to fit them around their individual needs.

Eligibility may differ depending on services required. Contact for more information
http://www.interchangeillawarra.org/

 

Illawarra Commonwealth Respite & Carelink Centre

Phone 1800 052 222

Commonwealth Respite and Carelink Centres provide free and confidential information on local carer support, disability and community services.

http://www9.health.gov.au/ccsd/index.cfm

 

House with No Steps

100/102 Auburn St, Wollongong

Phone: (02) 4221 0300

Services include Respite, Community & Leisure Programs, Accommodation Services, In-Home Support & Centre Based Respite, Training & Support Programs, and Independent Living Programs & Community Participation & Linking Programs.

Eligibility may differ depending on services required. Contact for more information

http://www.hwns.com.au/

 

Illawarra Community Services Inc.

Phone: (02) 42621918

Individual transport ( for medical appointments, etc. ) for frail older and younger people with disabilities, shoppers bus weekly, frozen food service, youth project, community education courses, information resources, group transport, meals on wheels.

Phone: (02) 42621918

http://nican.com.au/service/illawarra-community-services-inc

 

Community Options

Phone: (02) 42263611 or 1300657473

Community Options provides a number of programs including case management services that provide specific needs for frail older people and younger people with disabilities.

Eligibility may differ depending on what services you require.

http://www.coi.org.au

 

Greenacres Disability Services
2/4 Ralph Black Drive, North Wollongong

Phone: (02) 4229 2666

Services include day support, employment support and retirement options.

http://www.greenacres.net.au/index.shtml

 

Headways Illawarra

4 Mercury St

Phone: (02) 4226 4179

Provide at home, in-community and general rehabilitation support as well as a number of group educational, development and recreational activities.

Eligibility- People who have an acquired brain injury, Aged from 18- 65 years, Have left school, Are medically stable & Not dependent on alcohol or non-prescribed drugs.

http://headway.org.au

 

 

Illawarra Advocacy

Suite 1 level 4, 166 Keira St Wollongong

Phone: (02) 4229 4999

Services: Advocacy service for individuals with a disability.

http://www.illawarraadvocacy.org.au/

 

 

Life Without Barriers

Suite 3, 336 Keira Street, Wollongong

Phone: (02) 4260 2200

Offers assistance with Supported Accommodation, Clinical support services, Transition support programs, Community access, Participation activities, Family support & Respite care

Eligibility may differ depending on services required. Contact for more information

http://www.lwb.org.au/people-with-disability/our-services-for-people-with-a-disability/

 

CRS Australia

Diamond Plaza, Level 2, 65 – 67 Burelli Street, Wollongong

Phone: 02 4251 4900

CRS Australia is a leading provider of disability employment services to people with a disability, injury or health condition.

Eligibility criteria may apply.

http://www.crsaustralia.gov.au/

Counselling Services

Anglicare

152 Keira St Wollongong

Phone: 42297911

Family and Relationship services offer counselling to individuals, couples, families, children, adolescents, carers and refugees. We also provide pre mediation coaching, Clinical Supervision and Professional Supervision

http://www.anglicare.org.au/directory-category/counselling

 

Catholic Care

25-27 Auburn St Wollongong

Phone: 42271122

CatholicCare offers counselling for individuals, couples and families who are experiencing personal and relationship difficulties

http://www.catholiccare.dow.org.au/

 

Access & Referral line

Phone: 1300792 755

Services around the Illawarra

Individual counselling for a wide range of issues

 

Illawarra Women’s Health Centre

Belfast Ave Warilla

Phone: 42556800

Individual counselling for a wide range of issues

http://womenshealthcentre.com.au/illawarra/

 

Northfields Clinic

Building 22 University of Wollongong

Phone: 42213747

Individual counselling for children, adolescents and adults for a wide range of issues. Group programs also offered

http://socialsciences.uow.edu.au/psychology/northfields/index.html

 

Relationships Australia

Level 1, 63b Market Street Wollongong 

Phone: 4221 2000

Counselling for individuals, couples and families for a wide range of issues

http://www.nsw.relationships.com.au/

 

Unifam

336 Keira St Wollongong

Phone: 42299863

Individual counselling for children, adolescents and adults for a wide range of issues. Family mediation also provided

http://www.unifamcounselling.org/contact_us/wollongong

 

Child Protection Counselling Service

42A Porter St Wollongong

Phone: 42242900

For families where physical and/or emotional abuse and/or neglect has been identified. Family counselling (including individual and group sessions) and education about child protection.

http://www.islhd.health.nsw.gov.au/Services/Community_Child_and_Family/documents/Child_Protection_Counselling_Brochure.pdf

 

Salvation Army – First Floor Restoration Program

Level 3, 11-13 Burelli Street, Wollongong

Phone: 42291079

Individuals and families impacted by drug and alcohol and/or mental health issues, and grief & loss. Services provided include counselling, support groups and educational programs

http://salvos.org.au/wollongong/get-help/counselling-and-support-the-first-floor-program/

 

West Street Centre

42 West St Wollongong

Phone: 4226 6441

Counselling and groups for Children and Adults who have experienced sexual assault. Services provided include: Counselling for child sexual assault. Groups for survivors of Child Sexual Assault.

http://www.casac.org.au/casacservices.html

 

Urunga House Sexual Assault Service

Wollongong Hospital

Phone: 4222 5408

Provides counselling for adult victims of sexual assault where the assault occurred in the last 2 years.

http://www.kidsfamilies.health.nsw.gov.au/current-work/programs/programs-and-initiatives/sexual-assault-services/

Are you Homeless?

If you are homeless and need assistance, call this number now:

1800 152 152

(Link2home)

Are you Experiencing Domestic Violence?

If you are experiencing Domestic Violence and need assistance, call this number now:

1800 656 463

(Domestic Violence Hotline)

SAHSSI Service Referrals

If you require SAHSSI services, enter your details.

Donations

SAHSSI accepts donations for food, essential living items and cash. Please help if you can.