Shoalhaven Services Information

Complete Guide to Services
Children and Family

Family Referral Service (Barnados)

Phone: (02) 4423 6304
Service: Work closely with families for up to 6 weeks to support them to access services, information, support and advocacy.

Family Relationship Centre

Phone: (02) 4424 7150
Services: Information and referral, advice for separating parents, group programs, joint dispute resolution.

Nowra Family Support Service (NFSS)

Phone: (02) 4421 5499
Service: In home support visits, advocacy, referral to other services, group work (Programs including Parenting Skills, Bringing up Great Kids).Adult Healthy Relationships, Confident Carers Eligibility: Families with children aged under 8yrs.

Family Support- Anglicare

Phone: (02) 4424 7400
Website: www.anglicare.org.au
Service: Support for the youngest parents and children in our many Early Intervention programs, including home visiting, adoptions, foster care, parenting and family education. Professional counseling services for individuals, couples and families who are experiencing difficulties or relationship breakdown.
Eligibility: Families needing support

Kids Helpline

Phone: 1800 551 800
Website: www.kidshelp.com.au
Services: 24 hours, seven days per week telephone and email counseling for children and young people. Web counseling – Mon to Fri 12pm -10pm, Saturday 10am – 10pm.
Notes: Free confidential counseling for children aged 5-18 years.

Parent Line

Phone: 1300 30 1300
Website: www.parentline.com.au
Services: Confidential telephone counseling service aimed at providing professional counseling and support for parents and all who have the care of children.  8am – 10pm, 7 days per week.

YWCA NSW Family Abuse Prevention Centre

Phone: (02) 4423 8507
Website: www.ywcansw.com.au
Service: Education prevention programs, support for women victims of domestic violence, counseling, support and referrals, health and well-being, young people at risk, parenting groups/support.
Eligibility: Women/families going through a crisis or difficult times, young people at risk.

Counselling and Mental Health

Domestic Violence Line

Phone: 1800 656 463
Services:  24 hour, 7 day per week telephone counselling, information and referrals

Lifeline

Phone: 13 1114
Website: www.lifeline.org.au
Services: 24 hour, 7 day per week telephone counselling and referral

NSW Rape Crisis Centre

Phone: 1800 424 017
Website: www.nswrapecrisis.com.au
Services: Provides 24 hour, seven days per week telephone and online crisis counselling service for anyone in NSW who has experienced or is at risk of sexual assault, family or domestic violence and their non-offending supporters.

Anglicare Counselling – Nowra

Phone: (02) 4423 1018
Website: www.anglicare.com.auAddress: 1-51 Graham St Nowra NSW 2541

Shoalhaven Women’s Health Centre

Phone: (02) 4421 0730
Address: 5 McGrath Avenue, Nowra
Website: www.shoalhavenwomenshealthcentre.org.au

Adolescent and Family Counsellor

Phone: (02) 4422 7584
Address: 27 Junction Street, Nowra

Culturally and Linguistically Diverse

Community Options Illawarra

Phone: 1300 657 473 (referral line)
Website: www.coi.org.au
Services: Support for frail aged people or people with disabilities and their carers. Comprehensive assessment, information, referral to other services, case management, service coordination and other services.
Eligibility: CALD residents from Wollongong, Shellharbour, Kiama and Shoalhaven LGA. Referrals can be made by other agencies or self referral.

Illawarra Multicultural Services (IMS)

Phone: (02) 4422 5933
Website: www.ims.org.au
Services: Information and referral for newly arrived migrants, humanitarian entrant and refuges, support groups, cultural events, supported playgroups, intensive family support and assistance in accessing other services.

Domestic Violence

Domestic Violence Line

Phone: 1800 656 463
Services:  24 hour, 7 day per week telephone counselling, information and referrals

NSW Rape Crisis Centre

Phone: 1800 424 017
Website: www.nswrapecrisis.com.au
Services: Provides 24 hour, seven days per week telephone and online crisis counselling service for anyone in NSW who has experienced or is at risk of sexual assault, family or domestic violence and their non-offending supporters.

Nowra Police Domestic Violence Liaison

Phone: (02) 4421 9665
Services: Assistance in court, support and general enquiries. Assisting sexual assault victims (alternate number 4421 9624)

Ulladulla Domestic Violence Support Service

Phone: (02) 4454 0407
Services: Confidential support, information and referrals, advocacy, assistance in court, support and general enquiries, group work and crisis accommodation.

Women’s DV Court Advocacy Service (WDVCAS Shoalhaven)

Phone: (02) 4423 8507
Website: www.legalaid.nsw.gov.au
Services: Services for women and children seeking help and information about how to get protection from the court from domestic violence.

Drug, Alcohol and Gambling

Alcoholics Anonymous

Phone: 0412 233 413 or 0411 213 179 (Nowra)
Website: www.aa.org.au
Services: Meetings all over the Shoalhaven. Various times and days of the week

Gambling Help – G Line

Phone: 1800 633 635
Website: www.gambinghelp.nsw.gov.au
Services: 24 hour telephone helpline offering crisis counselling for people affected by gambling.

Illawarra Drug and Alcohol Services

Phone: 1300 652 226 (intake)
Website: www.islhd.health.nsw.gov.au
Services: A specialist drug and alcohol service offering a range of treatments to individuals, families and the community throughout the Illawarra and the Shoalhaven area.

Kedesh House Rehabilitation Program

Phone: (02) 4222 1800
Website: www.kedesh.com.au
Services: Medium term treatment facility that aims to meet the needs of individuals whose drug or alcohol use has produced a range of psychological and behavioural problems Eligibility: Telephone for assessment and admission. Can self refer, or be referred by doctor or other agency.

Narcotics Anonymous

Phone: 1300 652 820
Website: www.na.org.au
Services: Meetings held on various days and locations across Illawarra.

Watershed – formerly Wollongong Crisis Centre

Drug Detox and short term Rehabilitation Program
Phone: (02) 4272 3000 or 1800 818 872
Website: www.watershed.org.au
Services: Detoxification with 24 hour support, rehabilitation in a 4 week program, medical needs when pre-advised, bailed and MERIT clients accepted on prior arrangement, aftercare is available.
Eligibility: Telephone for admission in vacancy, three forms of ID required and cost is % of Centrelink benefit.

Financial

Illawarra Legal Centre

Financial Counselling Advice Line
Phone: (02) 4276 1939
Website: www.illawarralegalcentre.org.au
Services: Assessment of financial situation, negotiation with people you owe money to (creditors), workshops on credit law, legal action, mortgage relief and bankruptcy. Telephone advice line operates Monday 2-4.30pm, Wednesday 9.30am-1pm and 2.00-3.30pm.

Life line South Coast

Financial Counselling
Phone: (02) 4421 5365
Services: Assessment of financial situation, negotiation with people you owe money to (creditors), financial budgeting.

Housing and Tenancies

Consumer, Trader and Tenancy Tribunal

Phone: 1300 135 399
Website: www.cttt.nsw.gov.au
Services: Accessible and low coast service to resolve tenancy disputes in NSW. Applications may be made by either tenants for landlords.

Housing NSW

Phone: 1300 468 746 (Housing Contact Centre) or 1800 152 152 (After hours temporary accommodation)
Website: www.housingpathways.nsw.gov.au
Services: Provider of social housing, private rental assistance and temporary accommodation
Eligibility: Clients must meet residency and income eligibility requirements

Illawarra and South Coast Tenant’s Service (Illawarra Legal Centre)

Phone: (02) 4274 3475 or 1800 807 225
Services: Telephone advice on Mon, Wed and Fri 9am -1pm, Thurs 1-5pm
Free information, advice and advocacy for tenants in public, private and caravan park rentals.

NSW Fair Trading

Phone: 133 220
Website: www.fairtrading.nsw.gov.au
Services: Information regarding tenant rights and responsibilities under the Residential Tenancies Act. Relate to Starting, During and Ending a Tenancy.

SAHSSI Women’s Crisis Accommodation

Phone: (02) 4421 8276
Services: Supported crisis accommodation for women and children who are homeless/at risk of homelessness or escaping domestic violence. Case Management.

Southern Cross Community Housing

Services: Southern Cross Community Housing Ltd is a non-profit community based organisation, managed by members of your local community.
We help provide secure, safe and affordable housing for those with low incomes and special needs.

Nowra Office: 69 Kinghorne Street Nowra NSW 2541
Phone: (02) 4421 5145

Ulladulla Office: Shop 3, East Side Mall 118-120 Princes Highway Ulladulla NSW 2539
Phone: (02) 4455 4543

CareSouth (Youth homelessness service), SYFS (Family Homelessness Service)

Phone: (02) 4423 3347
Location: 107 Berry St, Nowra

St Vincent de Paul (Men’s Homelessness Service)

Phone: (02) 4421 0390
Location: 79 Plunkett St, Nowra NSW 2541
Website: www.vinnies.org.au

Indigeneous

Aboriginal Land’s Council (Nowra)

Phone: (02) 4423 3163
Services: Claim crown land, promote and preserve Aboriginal culture and heritage, liaise with government on improving the social, economic and well-being of Aboriginal people and provide community benefits to its members.

Aboriginal Legal Service (Nowra)

Phone: (02) 4422 3255
Services: Free advice and representation for Aboriginal people on Criminal Law matters. Assistance and referrals with Civil Law matters.

Cullunghutti Aboriginal Child and Family Centre

Phone: (02) 4428 6900
Services: Consultation, support and info for Aboriginal children and families throughout the diagnosis period or who have recently been diagnosed with a disability, support group for children with special needs.
Eligibility: 0-8 years (sometimes will take up to 12yrs of age)

Illaroo Cooperative Aboriginal Corporation INC

Phone: (02) 4428 9400
Services: Community Aged Care packages, Case Management, Social Support Program, Rose Mumbler Village- respite and permanent residential care.
Eligibility: 0-8 years (sometimes will take up to 12yrs of age)

South Coast Aboriginal Medical Service (AMS)

Phone: (02) 4448 0200
Website: www.southcoastams.org.au
Services: health services, medical services, dental, counselling, referrals, programs, substance misuse service

Waminda South Coast Women’s Health and Welfare Aboriginal Corporation

Indigenous Women’s Health Centre
Phone: (02) 4421 7400
Service: Case Management, Respite Service, Women’s Health Clinic and Early Childhood Clinic, Maternity Support Project, drop in centre, referral and information centre, Antenatal Service.

Women’s Legal Services NSW

Indigenous Women’s Legal Contact Line
Phone: 1800 639 784
Service: Telephone information, advice and referral. Monday, Tuesday, Thursday 10am – 12.30pm

Murra Mia Tenant’s Advice Service

Phone: (02) 4472 9366 or 1800 672 185
Service: Information, advice and advocacy about tenant rights.

Legal

Shoalcoast Legal Centre

Phone: (02) 4422 9529 or 1800 229 529
Free Advice: (02) 4422 7573 (Tues and Thurs 10am-12pm)
Website: shoalcoast.org.au
Services: Information regarding all legal issues.

Victim’s Services

Phone: 1800 633 063
Website: www.lawlink.nsw.gov.au
Services: Victims support line for support, referral and information.

Women’s DV Court Advocacy Service (WDVCAS Shoalhaven)

Phone: (02) 4423 8507
Website: www.legalaid.nsw.gov.au
Services: services for women and children seeking help and information about how to get protection from the court from domestic violence

Women’s Legal Services

Phone: 1800 801 501
Service: Advice and referral

Women Specific

Shoalhaven Women’s Health Centre (Nowra)

Phone: (02) 4421 0730
Website: www.womenshealthcentre.com.au
Services: Counselling, information, support, referral, health clinics, nurse, massage, groups, activities, workshops, herbal medicine.

Women’s DV Court Advocacy Service (WDVCAS Shoalhaven)

Phone: (02) 4423 8507
Website: www.legalaid.nsw.gov.au
Services: services for women and children seeking help and information about how to get protection from the court from domestic violence

Women’s Legal Services NSW

Phone: 1800 801 501
Website: www.womenslegalnsw.asn.au
Service: Telephone advice and referral and domestic violence support. Monday 9.30am -12.30pm, Tuesday 1.30-4.30pm and Thursday 9.30am – 12.30pm.

Women’s Legal Services NSW (aboriginal)

Indigenous Women’s Legal Contact Line
Phone: 1800 639 784
Service: Telephone information, advice and referral. Monday, Tuesday, Thursday 10am – 12.30pm

General Living Needs

Salvation Army

Phone: (02) 4423 2102
Website: www.salvos.org.au
Services: General housing needs, clothing, food (vouchers – Limited) Living costs financial aid – (Limited, conditions apply). Assistance provided by appointment.

St Vincent’s

Phone: Nowra  (02) 4421 7244 / Berry  (02) 4464 3940 / Sanctuary Point  (02) 4443 9466 / Shoalhaven Heads (02) 4448 7923
Website: www.vinnies.org.au
Services: Food hampers, nappies, furniture, clothing, Financial Aid – (Limited, conditions apply)

Anglicare Shoalhaven

Phone: Nowra (02) 4423 1018
Services: Financial Aid (Bond – limited once only), Christmas Hampers, Financial aid with bills (conditions apply), food parcels.

Youth Services

Headspace Shoalhaven

Youth Health Centre
Phone:  (02) 4421 5388
Website: www.headspace.org.au
Eligibility: 12-25 years of age
Services: Free and confidential service for young people experiencing concerns around physical health, sexual health, depression, anxiety, drinking, drug use, conflict with family and friends, relationship break-ups.

Crossroads Youth Health Team

Youth Health Service
Phone: (02) 4423 1784
Services: Health service for young people aged 12-25yrs, including: counselling, doctor, health, education, antenatal groups, ect. Alcohol and other drug counselling.
Eligibility: 12-25 years of age

CareSouth Youth Hostel

Accommodation Service
Phone: (02) 4422 7625
Services: Provides short-term and emergency accommodation for young people aged 16-24yrs with case management.
Eligibility: 16-24 years of age

Health Services

Community Health Dental Clinic

Dental Service
Phone: Appointments 1300 369 651 / Nowra (02) 4424 6480 / Ulladulla (02) 4455 1359
Services: Dental treatment, checkups, fillings etc
Eligibility: Children 0-18yrs free under SAP (School Assessment Program) and free service for adults on a Health Care Card, Pension and Seniors Card.

Links House Sexual Assault Service Nowra

Sexual Assault Service
Phone: (02) 4423 9211
Website: www.health.nsw.gov.au
Services: Dental treatment, checkups, fillings etc.
Eligibility: Children 0-18yrs free under SAP (School Assessment Program) and free service for adults on a Health Care Card, Pension and Seniors Card.

Illawarra Sexual Health Service- Nowra Sexual Health Clinic

Health Service
Phone: (02) 4423 9353
Website: www.positivelife.org.au
Services: Check up and treatments for Sexually Transmitted Infections free counselling and support service. Community education and training.

Are you Homeless?

If you are homeless and need assistance, call this number now:

1800 152 152

(Link2home)

Are you Experiencing Domestic Violence?

If you are experiencing Domestic Violence and need assistance, call this number now:

1800 656 463

(Domestic Violence Hotline)

SAHSSI Service Referrals

If you require SAHSSI services, enter your details.

Donations

SAHSSI accepts donations for food, essential living items and cash. Please help if you can.